Refunds, non-delivery top complaints against etailers

Topping the list of consumer grievances were issues to do with refunds of paid amounts and delayed or missing deliveries of ordered items during the months of April and June when many e-commerce users remained confined to their homes. Refunds seemed to be especially a problem for air passengers who cancelled their tickets and call drops were the most common gripe of mobile users, according to NCH data.

from Business News: Latest News on Business, Stock Markets, Financial News, India Business & World Business News https://ift.tt/2OS6zVr